Asus customer service

Asus is a PC, networking and multimedia hardware manufacturer based in Taiwan. Four former executives at Acer Computers founded Asus in the 1980's. Asus offers phone product support 24 hours per day.

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User Reviews

Posted by Gtx970


> Hi there, Merry christmas !!!

> And now is my problem with pci generation, make who can't help me to

> resolve this problem ?

> Problem is : After changing vga, before it was AMD HD6970 PCIe x16 gen2,

> now is ASUS 970 strix PCIe x16 gen 3.

> Motherboard is Asus P9X79 LE ( BIOS v.0405, i put the PCI lane in GEN3)

> Processor : IntelÃ?â??Ã?® CoreÃ?¢ï¿½Ã?¢ i7-3930K CPU @ 3.20GHz

> RAM: 16 GB.

>

> I was make with command promt as administrator in DOS - force-enable-gen3,

> but it still not have a results.

> In nvidia control panel and GPUz show the same PCIc16 gen2

>

> Or my processor will support pci e 16 gen 3 ?

Posted by Anonymous


I would not recommend Asus to anyone. I have been trying to get my note book fix for over 2.5 months and still is not fix

Posted by Anonymous


Your customer non-support is a joke and a not very funny one at that. I have been trying to get to someone to get a replacement for a t100 chi that is now at your shop for the 3rd time. It has NEVER worked correctly and is within a month of running out of a warranty. After talking to 4 people today 3 of them supposedly supervisors and being on the phone for at least an hour + we are now back to minus. Last conversation it was agreed that I would get a replacement computer. Now it seems like you are claiming that the computer is damaged, untrue, and I will not be getting the replacement computer you promised. Please help me get this cleared up as it is distressing beyond belief.

Posted by Anonymous


WAKE ON LAN stops working if computer has been off for a while (after ABOUT 8mins) and wont open anymore.

So it works fine for 7 MINs and after that no.

Can anyone help me? :(

I have win 10 and Asus Z170 pro gaming motherboard

Posted by Brem1234


I have had nothing but the run around from ASUS I need to speak with someone who can make a decision. Asus has had my laptop for 3 weeks and keep giving me BS as the status of the laptop. Will never buy another asus product because their customers service is horrible!!

Customer Service Ratings

Based on 344 votes.

2.8

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Asus Manuals
Asus customer service news

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