Canon customer service

Find contact information for Canon customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Canon customer service news.

  • How to reach a live person:
    • Press # twice
  • Hours of Operation:
    • 8am-Midnight EST
  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


Rarely do I take the time to answer, or seek to do a survey based on services. However, there are exceptions to everything; I don't know how to properly thank your Customer Support person but I have to at least try to convey to you the appreciation of him assisting me. Fairly new to the photography world, he walked me through unfamiliar areas of frustration (with my Cannon 70D) with such clearity and precise instruction, that I found myself elated, and screaming in his ear (sorry Chris)with a new understanding for my CAMERA.

No longer will I waste my time with sales reps (sorry reps,some are great) on the knowledge of a Cannon product. With a Customer Service Support team displaying patience and knowledge, like Chris showed me, I will continue to purchase your products with confidence, knowing that if I ever need assistance or have any questions, a Cannon representative is there, ready to HELP me. Thank you greatly Chris!

Posted by DOC ANTHONY


Dear sir or Madam ijust want to thank u for this wonderful dear woman miss chirsten that you have working for you she was great help to me with my printer frist she took the time to listen to me and what was going on with it she search it out and fix the problem i had to call 3 times before i got miss christen your other 2 guys were no help at all the 1st guy dis me said i had computer problems the 2nd did not no what he was talking so think u for your great employee miss christen thank you DOC K WEBER

Posted by Anonymous


i like to thank james for helping me today with my printer a canon mx470 .he was very patient with me and help me out with my problem.thank you

Posted by Anonymous


I talked to two Cannon People today. One tech and one sales. Both were most helpful and courteous. Answered all my questions. Having talked to customer service of another company earlier, who was just the opposite, I felt compelled to compliment Cannon service as opposed to
complaining about the other. Will deal with them directly. THANKS CANNON, you are always great.

Posted by Jessica


I just had an exceptional and professional fifteen minute experience with Jessica at Station # 63. She was efficient, courteous and patient as I followed her directions installing printer drives for a new operating system.

The service was above and beyond what I had experienced with other system technicians. I was a joy to recieve quality service.

Thanks again Jessica.

Customer Service Ratings

Based on 201 votes.

3.3

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Canon Manuals
Canon customer service news

Canon USA Hosts Live Production Environments, Hands-On Demos, Education And Workflow Presentations At NAB ...

MELVILLE, N.Y., April 20, 2017 - At the 2017 NAB Show in Las Vegas, NV, Canon U.S.A., Inc., a leader in digital imaging solutions, will showcase its line of professional 4K and high-definition imaging equipment for motion pictures, television ...


Canon Congratulates Authorized Canon Dealer Gobin's, Inc. on 50 Years of Business

MELVILLE, N.Y., April 5, 2017 /PRNewswire/ -- Canon U.S.A., Inc., a leader in digital imaging solutions, today proudly announced that Gobin's, Inc., an authorized Canon dealer, is in its 50th year of business. Gobin's helps businesses in customizing ...


Canon Solutions America Celebrates Renewal of HDI Support Center Certification

MELVILLE, N.Y., May 4, 2017 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc. today hosted an exclusive celebratory luncheon at the Burlington, New Jersey facility to honor its Solutions Support Centers in ...

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