Comcast customer service

Quickly locate Comcast technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Comcast page at any time.

  • How to reach a live person:
    • Keep pressing "#" and ignore their messaging. Took me 4 times.

      If they determine you are outside of their servicing area, you may need to press "1" when prompted.
  • Hours of Operation:
    • Mon-Fri: 7:00am-8:00pm
      Sat: 8:00am-5:00pm
      Sun: Closed
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 1
      Press 1
      Press 2
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I live in Danville VA..it is very frustrating to have Soundracks and All Shades of America..for instance...and it NOT on..why is that ? Susan Nye

Posted by Anonymous


I have a husband who is 90 years old, WWII veteran. I work and he is home all day. At least one week a month our TV goes out for what ever reason. Most recently they say I have not paid my bill - They do not send me a bill. They automatically withdraw an amount from my bank account to pay for telephone,TV and internet. I have the bank statements from January, February and March which show that I have had $200 withdrawn from my bank account by Comcast on 13th of each of the three months. Not sure what their problem is but if we had a real market economy and not "fair haired boys" I bet I would have better customer service from the currently only available cable company.

Posted by lcaltobel


I have been calling comcast since Tuesday today is Friday to fix my email and phone that have been hacked and have yet to get anywhere except frustrated. I am at my wits end today a customer service rep HUNG UP ON ME!!!!! Now that is some customer service!
I am getting NO help no matter who I speak with I just get routed to the next person and so on. I have lost the connect 2 time and no one has called me back

Posted by You-reap-what-you-sow


"Comcast is being forced to pay the largest fine ever levied against a cable operator for pegging customers for services and equipment they didn't ask for"

Comcast bribes so many property developers' in my area with deals & contracts in Jersey. Now, we cannot get any other cable company to service our area. Overpriced Comcast is the only choice. There is a massive lawsuit going on at this time, be sure to join

Posted by Anonymous


I would like to give a BIG kudos to techs David and Alex! Thry were at our house a good part of the day (mon). Our cable is old, a tech came out just a couple weeks ago, did not fix the problems. Thought he did. Called Comcast again last night really fed up. David and Alex came out, i cannot tell you all they did, but we have great working cable for the first time in mos. Plus new remarkable chsnnel changers, and we are now on Xfinity which is a dream! Thanks again David & Alex, you were polite, knew what you were doing, and we can't thank you enough!!! You deserve a BIG raise!

Customer Service Ratings

Based on 820 votes.

2.5

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

Find Comcast hours of operation for locations near you!. You can also find Comcast location phone numbers, driving directions and maps.

Comcast customer service news

T-Mobile USA CEO Slams Verizon and Comcast in Latest Earnings Call

T-Mobile USA (TMUS) 's first-quarter earnings call after the market close on Monday was a mix of financial commentary and trash talking, with CEO John Legere jeering Verizon's (VZ) recent report and predicting failure for Comcast's (CMCSA) wireless ...


Comcast Gets Unshackled With NBC Deal Curbs Expiring Next Year ...

When Hulu introduced a commercial-free option in 2015, NBC executives were frustrated. Despite owning a stake in Hulu, they could only watch even though...


Comcast's 'Tech ETA' Feature Goes Wide

Following a string of trials in several individual markets, Comcast confirmed that it has rolled out Tech ETA, an app that lets customers track their technicians and installers, in all of the MSO's markets. RELATED: Comcast Expands Uber-Like Tech Tracker.

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