Dell customer service

Dell is a computer hardware and consumer electronics company from Texas. Dell is now privately owned after being a publicly traded company for many years. Dell offers customer service with an online chat feature, phone technical support and email.

  • How to reach a live person:
    • Press 5 for customer service
  • Hours of Operation:
    • Mon-Sat: 8am-9pm CT
      Sun: 10am-7pm CT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Press 3 at first prompt

      Then, say "agent" continuously until transferred.

      Took me 5 times.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • You may also try calling their spanish speaking USA order support number (1-866-751-6079) and then once you get a live agent, ask them nicely if you can speak in english. The agents usually speak english very well and are much much nicer, more helpful and knowledgable than the indian agents. An added bonus is there is usually less of a wait time as well.
  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I purchased a Dell Inspiron 23.8 Touchscreen Full HD IPS,, ordered #
on June 4, 2016. I ordered this item for my Son that was in Iraq and was expected to be home in late August 2016, when we opened this package the LCD screen had two cracks on the top right had corner and left hand middle which I could not see until my son told me about them. I called HSN today and talked to customer service and she stated that it was after the 30 days and could not return or replace this item, I tried to explain to her that this come in the box as cracked. She stated that there is a warranty that I could purchase that would cover any damage so I purchase it today. But she wanted me to call Dell's Customer Service and have them replace it under the yr warranty that come with the manufacture warranty. I called Dell and they told me No. They suggested I call Dell's out of warranty Dept which I did and spoke to Harjeet, he told me also that he could fix it for $269.00, I asked to talk to his supervisor and this time it was Naveen, He also said they had to charge me for the problem. I called HSN back that they are responsible for the return and repair. I called HSN again, This time George transfer me to warranty, spoke to a young lady telling me no they cant help me, I asked why did I purchase this if it is not going to help me. I called HSN again, spoke to another person, he said the warranty program should fix it but I explained to him they said no, he went to speak to Supervisor and came back with the same NO they cant help. Is there NO one that can help me with this, I shop all thru the year buying Birthday Presents and Christmas present because I can not afford buying the the present at the same time at the end of the year on my Soc Sec income. I had a Pacemaker put in me in June as well, so this is so frustrating as ever. I will think twice before I recommend anyone again to HSN or Dell. Thanks for Listening.

Posted by Anonymous


I recently returned my laptop twice for repairs to the mother board not even a year that I've had this laptop I don't do gaming I just use it for searching and normal use no small children use it I'm the only user I don't, understand why this has happen I WILL NEVER BUY ANOTHER DELL AGAIN OR RECOMMEND ONE TO ANYBODY I'M VERY DISSATISFIED WITH DELL

Posted by Shirley


I have a Dell tablet that has been in for repair 2x's now & still won't charge. Unfortunately I have misplaced my receipt showing cost of product & extra 2 yr warranty I purchased for product. Isn't there anyway you could find this information from your end? I purchased product in 2014. Please!



Thank you,

Shirley Soto

Posted by Anonymous


How to disable the on-board graphics adapter in the BIOS?

My PC has following specification....

CPU= Dell Vostro 3250.
OS= Windows 7 Home Basic SP1 / 64-bit
RAM = 4.00 GB

Posted by Anonymous


Customer service based in India is terrible. They have sent me the wrong part twice
in spite of having every code and tag number plus photos, descriptions, and the actual part number of the assembly I need. Their service is a disgrace. Being polite but useless is not acceptable.cgix

Customer Service Ratings

Based on 1,267 votes.

3.9

Get Immediate Help

Have a Dell question? Get immediate Dell support from HelpOwl.com.

Returns & Refunds
Got an Idea?

Have an idea for Dell? Submit, rate and comment on Dell ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Dell corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Dell customer service rankings, employee comments and much more from our sister site.

Dell Manuals
Dell customer service news

Come fare un business plan in Excel: modello esempio e ricerca dell'idea perfetta

Il primo punto sul quale bisogna insistere è il target; con la parola target si usa fare rifermento ai destinatari del vostro ipotetico servizio; l'azienda a chi è rivolta? Realizzando dunque una prima tabella in Excel sarà necessario rispondere alla ...


"Sei l'amore che mi avvolge l'anima", gli auguri di compleanno di Silvia Provvedi a Corona

Artificieri nella sede di un call center. Rientra l'allarme bomba a Cagliari. Ieri 10:40 Cronaca. Prova l'auto in riparazione e si schianta ... acido contro l'auto del sindaco. Ieri 08:00 Economia. Dazi sulle importazioni negli Usa. I produttori sardi ...


L'Unione italiana Ciechi e ipovedenti è in cerca dell'inno. Al via il concorso

L'associazione ha indetto un concorso per la composizione dell'inno ufficiale: 1.500 euro al vincitore. Barbuto: “Vogliamo accrescere la riconoscibilità della nostra associazione e svilupparne il senso di appartenenza”. La musica dovrà essere solenne ...

Related Companies

Listings for companies similar to Dell: