Dollar General customer service

Dollar General is a national chain of variety stores. The store's business model focuses on off-brand and named-brand close outs. Dollar General customer service is available via email form or toll free number. Email responses are promised within 2 days. They also provide a directory of in-store management contacts. Very Useful.

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    • Direct number
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  • Customer service link:
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  • How to reach a live person:
    • Press 2
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  • Hours of Operation:
    • 24/7
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User Reviews

Posted by Anonymous


I recently went to my local Dollar General. Which I visit several times a week. I use digital coupons. This particular visit I used several. I had this same problem a couple months ago.So i asked the cashier to look over the receipt to make sure all digital coupons were applied.The District Manager was very friendly also the manager at s the last time I had this happen.I purchased Olay facial wipes I have 2$ digital coupon that wasn't applied. The only exclusion was travel packs and 10ct. I purchased the 20ct.for 5$. There wasn't many to choose from.

Posted by Anonymous


i returned a item on may 6 the credit was issued back to my debit card well today is 12 days and its still not been refunded to my card? why is it taking so long if not back by monday i will be contacting my bank to see what we can do anyone else have these problems and last time i called customer service was treated awful so trying to avoid that

Posted by Anonymous


I go to the DG on Memorial Dr. in Griffin Georgia 2 or 3 times a week on several occasions I have ask to use the rest room as I have a kidney problem. Every time I am told the rest room is out of order, so I guess it hasn't worked in several years and the employees work all day with out one how does this happen? Maybe you should get it fixed or tell the employees to stop lying about it. Keeping it clean goes with the job or are they to lazy to do that

Posted by Anonymous


The Dollar General Store In Taylorsville,ms Is Horrible.you Can't Get Down The Aisles Because Of All The Carts In The Way Because Merchandise That Should Be Stocked On Shelves Is Piled On Them.you Can't Get To Shelves To Get What You Need Because Of These Carts.but Then Again Most Of The Time Shelves Are Not Stocked To Get Anything Off Them And 9 Times Out Of Ten You Can Find The Manager Standing Out Front Smoking.this Whole Town Talks About How Awful That Store Is Some Have Even Said They Will Go Somewhere Else To Shop.i Know I Will!

Posted by MadMama


I wish I could share the pictures I have taken of the clutter, filth, and mess in the stores I have frequented. You cannot navigate the store with a small hand held basket let alone a shopping cart. All of the stores I have ever been in are disgusting and uncomfortable to be in. Why would a person want to shop there. The racks full of merchandise that need to be shelved in the aisles making it impossible to find what one is looking for. Seriously, from now on, I will drive 20 minutes to the nearest Walmart or grocery store before I use the Dollar General that is 3 miles from my house. I will share my photos on Facebook. Why would anyone want to shop in such a mess?

Customer Service Ratings

Based on 156 votes.

2.4

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Hours of Operation

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Dollar General customer service news

Dollar General provides revenue boost to Leighton

Pharmacy Technician Natasha Richardson said Leighton Pharmacy marked its 31st anniversary in December. She said much of the tiny drug store's success is due to the former owner, Rodney Logan. "He was the best at customer service," Richardson said.


Dollar General employee arrested for stealing $5000

The Angelina County Sheriff's Office arrested a Lufkin woman Friday for allegedly stealing more than $5,000 from her place of employment in late 2016. Nina Marie McVay, 24, remained in Angelina County Jail as of Friday afternoon, and no bond had been...


Dollar General Corporation Announces Pricing of $600.0 Million of Senior Notes

J.P. Morgan Securities, LLC, Mizuho Securities USA Inc., BBVA Securities Inc., Fifth Third Securities, Inc., PNC Capital Markets LLC, Regions Securities LLC and BB&T Capital Markets, a division of BB&T Securities, LLC are serving as senior co-managers ...

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