Facebook customer service

Facebook is an online social networking service that was started in 2004 by students at Harvard University. Facebook is the largest social networking service with over one and a half billion users worldwide. Facebook's only customer service options are the support pages and an online community. No phone or email support exists.

  • How to reach a live person:
    • Facebook does not currently offer telephone support. You can press 0 to leave a message, but not sure what that does.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • We have been contacted by Facebook who says that their help center is the best way to get support. You can click here to visit Facebook's help center.

User Reviews

Posted by Jody skerker


My facebook account was duplicated and hacked. What can i do to fix this? It is in my ' messanger' acct

Posted by Shauna KatvanKool Robinson


I've been trying for over 2 weeks to recover my Facebook account that was hacked . The person changed my passwords, changed my name to something in Arabic and changed my profile picture.
I've filled out revocery forms and scanned my drivers license to prove my identity.
I keep getting the run around. I have over 11years of photos that I just want back . Can anyone please help me .. I feel so lost and violated. I just want to talk to a human to help me . Please please please .. anyone .

Posted by Steven r klaif


Temporarily suspended my fb acct. Cancelled my email acct that was linked to my fb acct. don't remember my fb password. How do I reactivate my fb acct?

Posted by Tara hibbard


Yes we are having a problem with our password and we can't remember them how can we reset the passwords

Posted by Carolyn Hart Burcham and Carolyn


I need to talk with a person to help me with my fb accts. I deleted. I opened a new one not knowing I should not have done that. I had been hacked and tried to fix it. When I opened carolyn Burcham, I got emails from fb. Please help me fix this. I want to keep

Customer Service Ratings

Based on 1,494 votes.

1.8

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Corporate Office

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Customer Service Scoreboard

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Facebook customer service news

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