Gold's Gym customer service

Gold's Gym is a well-known chain of fitness centers based in California. Gold's Gym is a co-ed health club and one of the oldest of its kind. Customer service is provided at the club level via direct email address and local phone contacts.

  • How to reach a live person:
    • Press 1 for billing
      Press 2 for cancellations
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • This is a direct number to their corporate office
  • Hours of Operation:
    • Mon-Fri: 8:30am-5pm
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


gym in WEST Covina has no hot water since yesterday, this is bologna paying way to much, can't even shower, bull they said they ordered part, and it wont be to later this week.... I showered yesterday no hot water, today samething... Pacific time here, that's my num...

Posted by Hectrosa


I go to the Gold's gym in Brownsville, TX on Sunrise Blvd. I show up at least 20-30 minutes before the spinning class begins so I can get a bike and then proceed to do some free weights to get pump up for the class. I understand they stated there is policy in the gym but if you are at the gym how do you want someone to stand by a bike for spinning class and not get energized before the class. Your staff Arturo had removed my things from the bike and the member had a great body and gave her my bike. I believe that is unfair because I get there on time to get a bike for myself so I can work out but like I don't look like the member he escorted all the way from the front to the class and knowing and seeing the class is full 10 minutes prior before class started he removed my things from the bike to give it to her. When I entered my things were gone and on the front desk. I did advised him that was not right and the policy is first come first serve. Not because you work there you have the ability to change what you want in order for your personal benefits. When I called to ask for the staff's name the front desk staff named Priscilla answered and she was very rude with me and had a attitude stating we have a policy and hanged up. I would like this matter address not be looking for anything free but to be fair all of us as members are there to loose weight or keep our health in good condition but not to use our employment for our personal benefits.

Thank you

Posted by Anonymous


I have been trying to cancel my Gold's gym membership for several months and due to working out of town quite a bit and having 3 kids I've been unable to get in to the gym to give a copy of my ID. I called my location and spoke with Lori in New Braunfels, Texas who was extremely rude and would not allow me to fax or email. Do I have any other options to fax or e-mail my driver's license in order to place a cancellation for my membership?

Posted by Lady254


I was trying to resolve an issue with a charge on my account. It has been at least a month and no follow up has been done to help me resolve the charge. Also all messages let during the time the store manager has not called me back. The fitness coach that I originally spoke with was very rude. This has been going on since April 7th and today is the 28th of the month. I really want this to be over.

Posted by Nora Orosco


Im calling this number never answer,,, I canceled my membership one year ago and gold gym still taking out money from my account,,, my name is Nora Orosco and I use to go at green plaza in Rockville MD their phone number I don't appreciate this because MD don't do anything I send my stamens to twice with no response I called just the answering machine I need to someone take care this case this bank account will be close soon because I'm working in Florida please call me and let me know about your reluts thanks

Customer Service Ratings

Based on 271 votes.

2.3

Get Immediate Help

Have a Gold's Gym question? Get immediate Gold's Gym support from HelpOwl.com.

Got an Idea?

Have an idea for Gold's Gym? Submit, rate and comment on Gold's Gym ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Gold's Gym corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Gold's Gym customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Gold's Gym hours of operation for locations near you!. You can also find Gold's Gym location phone numbers, driving directions and maps.

Gold's Gym customer service news

Dunlap man faces prison time for allegedly damaging cars at Gold's Gym

PEORIA — A Dunlap man faces up to three years in prison for allegedly damaging several cars in the Gold Gym's parking lot several weeks ago. Jeffrey O. Ott, 54, of 10612 N. Trailside Court was indicted by a Peoria County grand jury on Tuesday on six...


Gold's Gym prevents New Year's resolutions from falling off the Fitness Cliff

"Our national media efforts started with a story in USA Today that was then picked up by Today, and the coverage just kept rolling in from there." The strategy differed from those of past campaigns in two ways. First, the company didn't deliver any ...


Gold's Gym closes two of three Edmonton locations

In Travel: Alberta Canada USA Europe International Archives Opinion. In Opinion: Columnists Editorial Letters Send Letter to the Editor .... The airline customer service snafus are growing Wainwright military exercise. Soldiers hit ...

Related Companies

Listings for companies similar to Gold's Gym: