Xbox customer service

Xbox is a video gaming publisher that is owned by Microsoft Corporation. Xbox also has a streaming video service called Xbox Live. Xbox is both a game console manufacturer as well as software and video game creator. Xbox provides customer service though it's online support page or via a provided call back number.

  • How to reach a live person:
    • Keep pressing 0 until transferred. It took me 4 times.
  • Hours of Operation:
    • 9am - 2am ET (every day)
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Bignewt6


My sons xbox one will not go past the main xbox screen. He's only had it for about 6-7 months. Any feedback will be greatly appreciated.

Posted by Anonymous


I paid for my name to change and it haven't change

Posted by Anonymous


I have just been charged again i want my money back cancelled this 3 onths ago the xp is not even hooked up.

Posted by kinto


How may i restart my xbox360

Posted by anthony


I want to up date my Xbox 360 and my serial number is bout I dot have my console I'd number

Customer Service Ratings

Based on 439 votes.

3.1

Get Immediate Help

Have a Xbox question? Get immediate Xbox support from HelpOwl.com.

Returns & Refunds
Got an Idea?

Have an idea for Xbox? Submit, rate and comment on Xbox ideas by visiting IdeaIncite.com.

Customer Service Scoreboard

See detailed Xbox customer service rankings, employee comments and much more from our sister site.

Xbox Manuals
Xbox customer service news

How to watch Selection Sunday 2017 on PS4, Xbox One and Apple TV

Tonight the NCAA will air its Selection Sunday broadcast from 5:30 p.m. to 7:00 p.m. ET on CBS. Greg Gumbel is hosting, and TNT's Inside the NBA crew (minus Shaq) will provide analysis from Atlanta. It is one of the most important dates of the entire ...


Xbox One console ranks 8th in USA web traffic report

The analytics firm, Sandvine, has revealed the top ten services for downstream web traffic in North America in 2016 and Microsoft's Xbox One video game console made the list, coming in at number eight. Netflix and YouTube devoured most of the web ...


Supreme Court Could Be Leaning Toward Microsoft in Xbox Case

U.S. Supreme Court justices expressed support on Tuesday for Microsoft's bid to fend off class action claims by Xbox 360 owners who say the video game console gouges discs because of a design defect. Microsoft (msft, +1.37%) told the court in oral...

Related Companies

Listings for companies similar to Xbox: