Customer Service News

Find the latest news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to to report other relevant articles, or to let us know of any material that should be removed.

LG Expands State-of-the-Art Training Academy For Thriving U.S. Air Conditioning Systems Business


DALLAS, May 15, 2017 /PRNewswire/ -- LG Electronics USA Air Conditioning Technologies has expanded its North Texas training facility to provide enhanced after-market support, including training and call support for contractors and customers alike. The ...
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Analysts' Recommendations Stocks in Focus: Metlife Inc (NYSE:MET) & Encana Corp (USA) (NYSE:ECA)


Business travelers can speak to a Customer Service representative anytime, anywhere to receive a range of services—counting emergency evacuation and emergency legal assistance to assist with lost or stolen documents and luggage. “We're delighted to be...
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Microsoft Issues Rare Windows XP Patch Following Global WannaCrypt Ransomware Outbreak


"We are actively sharing information related to this event and stand ready to lend technical support and assistance as needed to our partners, both in the United States and internationally". "As I observed on several occasions in my book Spam Nation ...
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Should Microsoft be blamed for the WannaCry Ransomware virus attacks?


The world stood still on Friday as a flare-up PC programming ("ransomware") disabled medical facilities and other business then asked for a ransom payment. Britain was compelled to reroute ambulances, postponed surgeries and shut down its entire...
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Microsoft Offers Free Security Fixes After Global Cyber Attack


It may have saved governments and companies millions of dollars and slowed the outbreak before USA -based computers were more widely infected. In the United States, package delivery group FedEx said it was “implementing ... using older versions of ...
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Alexa Calling: Neue Anruf-Funktion lässt alle Nutzer durch


Die von Amazon neu vorgestellte Anruf-Funktion der sprachgesteuerten Echo-Lautsprecher steht in der Kritik. Wie erste Anwender aus den USA berichten, bietet die VoIP-Option nur wenig Konfigurationsmöglichkeiten an und hat vor allem ein...
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Microsoft partly blames USA gov't for cyberattack


Computers around the globe were hacked beginning on Friday using a security flaw in Microsoft's Windows XP operating system, an older version that was no longer given mainstream tech support by the U.S. giant. When he registered the domain name,...
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Carmaker Nissan says United Kingdom plant hit by ransomware attack


The U.S. Department of Homeland Security said it was sharing information with domestic and foreign partners and was ready to lend technical support. It was among a large number of hacking tools and other files that a group known as the Shadow Brokers ...
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Carmaker Nissan says UK plant hit by cyber attack


A Cobra meeting will be held on Saturday afternoon after 45 NHS organisations were caught up in the global attack which is thought to have affected 99 countries, including the USA and Russian Federation. At St. Bartholomew's Hospital in central London ...
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Spirit Airlines, pilots agree to keep talking over contract


“Spirit – although it remains a successful airline – has seen its profits decline more than most other USA airlines during the past year”, he said. “It's awful Customer Service”. On Sunday alone the airline was forced to cancel 81 flights. American ...
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Netflix announces 400 new jobs in Europe


MUMBAI: Internet TV network Netflix has announced the creation of 400 jobs at its new European Customer Service hub which opened this week in Amsterdam. Supporting customers across 11 European countries (Belgium, ... “The decision by Netflix to add a ...
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Local Mercedes-Benz dealer named "Best of the Best"


For the third time in five years, Mercedes-Benz of Valencia has received a “Best of the Best” dealer-recognition award from Mercedes-Benz USA. The award recognizes superior sales, service, parts, operations, and Customer Service, said Michael Sage, one ...
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Cricket Wireless $40/month plan ups data limit from 3GB to 4GB


I happen to have this cricket plan after having Sprint and Verizon around 15 years and the customer support hasn't been bad and the coverage has been 100 time better than Sprint and T-Mobile. When I have gone over my data I have never noticed a...
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James Ross Consulting Officially Launch PackDevPro


James Ross Consulting announced today the official launch of PackDevPro, a next generation web based software tool that enables packaging engineers to rapidly develop solutions for new and renovated packs that are demonstrably optimized for the...
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United Airlines CEO in the hot seat


United CEO Oscar Munoz (1st L) testifies before the House Transportation and Infrastructure Committee on Customer Service policies on Capitol Hill in Washington D.C., the United States, on May 2, 2017. Munoz was joined at the hearing by United ...
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Boost Mobile's “Project Switch” Campaign Encourages Savvy Customers to “Make the Switch” From Their Current ...


The “Make the Switch” spot will air in both English and Spanish as :15 and :30 versions on network and cable properties such as CW, ABC, Fox, NBC, Univision, Telemundo, MTV, VH1, TNT, TBS, USA, E!, ESPN, BET, Unimas, NBC Universo, and ESPN...
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Netflix expands in Europe, brings in two originals, hires 400


MUMBAI: Netflix, the world's leading global internet TV service, has announced the creation of 400 jobs at its new European Customer Service hub which opened this week in Amsterdam. ... “The decision by Netflix to add a customer support centre along ...
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UPS a lansat in Europa UPS Express Critical


Totodata, pot administra livrarea transportului cu ajutorul unei echipe specializate, un call center disponibil 24/7/365, din panoul de control, rapoarte si alerte personalizate, copie electronica a documentelor de expediere si prognoze de livrare.
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Duke Energy spars with Civil Rights museum over power bills


"Disconnecting a customer's service is the very last step in our collections process and it's an action we never want to take," Duke Energy said in a statement Thursday. The museum honors the beginning of the sit-in movement, when four black freshmen ...
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T-Mobile USA sued by parents after their baby dies amid 911 meltdown


At the time, 911 call centers in Dallas had been struggling with heavy call loads due in part to "ghosting" glitches that, along with staffing and other problems, caused T‑Mobile USA and MetroPCS handsets to make multiple redials to the emergency ...
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Free Account Login


MobileRecharge.com, the platform dedicated to expats in the USA, Canada, Europe, Australia and the rest of the world, launched a Facebook contest to celebrate Mother's Day. The prize consists of a free international top up that the winner will choose ...
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Major cell phone carrier gets slammed with a lawsuit by a mother blaming them for her infant's death


Alex's lawsuit argues that her son would not have died had T-Mobile implemented the necessary technology and services that would have pushed the babysitter's call through to the city's emergency call center. The suit also alleges that T-Mobile is ...
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O'Hare Revamps Security Regulations Following United Airlines Incident


Officials at the Chicago O'Hare International Airport have changed regulations on how they will handle onboard disturbances after a disturbing, viral incident on a United aircraft. USA Today reports that the Chicago police will now handle all unrest ...
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Pepsi to set up Rs 500-crore citrus plant in Pathankot


The company, which already has Asia's largest potato minituber lab in Zahura in Hoshiarpur district and a state-of-the-art bulk storage in the state, has offered technical support to the Congress government to develop Punjab as a premium citrus fruit ...
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Research delivers insight into the fujifilm medical systems USA Inc product pipeline analysis


FUJIFILM Medical Systems USA Inc (Fujifilm Medical), a subsidiary of FUJIFILM Holdings Corporation, is a provider of medical imaging and information products and technologies for the diagnostic imaging markets. The company products and technologies...
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Mother's Day Facebook Contest for Kenyan Expats Worldwide Gives Away International Calling Minutes to Kenya from ...


Great value. Awesome Customer Service. Great product. (Thomas Kinyanjui on Trustpilot.com). Atlanta, Georgia (PRWEB) May 10, 2017. TelephoneKenya.com, the website dedicated to Kenyan expats, launches a new Facebook contest based on comments.
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VIAGRA WITHOUT A DOCTOR PRESCRIPTION PAYPAL - prescription for viagra


VIAGRA WITHOUT A DOCTOR PRESCRIPTION PAYPAL - prescription for viagra;Do not barrow from money mutual or have anything to do with them, they are CROOKS and THIEVES, they promote good Customer Service but they denied any responsibility...
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Best Buy Galaxy S8 unlocked phone


"With the new Galaxy S8 phones, we reinvented the shape of the cellphone, how you interact with it, and what kinds of mobile experiences it can deliver," said Tim Baxter, president and chief operating officer of Samsung Electronics USA. "By combining ...
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Ricoh launches Service Advantage to help businesses grow, drive new revenues and deliver consistent customer ...


MALVERN, Pa., May 8, 2017 /PRNewswire/ -- Ricoh USA, Inc. today announced a substantial addition to its Services suite, RICOH Service Advantage, which offers businesses access to Ricoh's global network of highly skilled and certified services employees ...
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Passa a Vodafone: offerte di maggio 2017


Nel listino tariffe di Vodafone troviamo le offerte RED che includono il roaming in Europa e Usa, minuti e SMS illimitati e 4 o 8GB di Internet + 2GB gratis acquistando un nuovo smartphone a rate. ... Quelle di cui vi stiamo parlando sono delle offerte ...
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Ford Fiesta er den mest solgte bilen i Europa! - Ford Motor Norge AS


Den superpopulære småbilen Ford Fiesta har skjøvet VW Golf ned fra tronen og var i mars den mest solgte bilen i Europa.
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Ford Fiesta er den mest solgte bilen i Europa!


Dette er en vekst på hele 10,8% sammenliknet med den samme måneden i fjor. Europa har nå overtatt rollen som det nest største bilmarkedet i verden - som tidligere var USA - ifølge tall fra konsulentselskapet JATO Dynamics. Kina er det største. ... I ...
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The Facebook rescue that wasn't


If you go to the homepage of the Watershed Post, the online news source for the Catskill region of upstate New York, there are plenty of stories about rural regeneration: agritourism and a new creamery, the ongoing political wrangling over the ...
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How to make United Airlines keep its promises


Even before the airline called law enforcement to have the doctor hauled off a flight from Chicago to Louisville — an incident captured on video and widely reshared — the airline was no customer-service star. It scored a 70 out of a possible 100 ...
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Comcast's new Xfinity app aims to find Wi-Fi hogs


Comcast Xfinity customers have a new app to make it easier to expand and monitor their wireless home network. The nation's largest Internet service provider is launching Xfinity xFi, a free wireless network app available Monday for the 10 million or so...
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Apple makes $1B commitment toward more US manufacturing jobs


Cook reiterated that point during the CNBC interview, along with Apple's claim that it has created 2 million jobs in the USA, 80,000 of which are directly at Apple and the rest coming from suppliers and software developers for the company's app ...
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Sprint customers can get a free Magic Box for better LTE coverage


... and a global Tier 1 Internet backbone. The Magic Box is an all-cellular device, so you don't need to hook it up to any kind of internet connection to make it work. Sprint may charge up to $140 to a Sprint customer's service account if the device is ...
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United Airlines Settles With Passenger Who Was Brutally Dragged Off Plane


The settlement comes on the same day United announced they were making multiple changes to improve their Customer Service. It said Flight 3411 to ... Last year Southwest bumped 15,000 passengers off flights, more than any other USA airline. The ...
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Canon Solutions America Celebrates Renewal of HDI Support Center Certification


MELVILLE, N.Y., May 4, 2017 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc. today hosted an exclusive celebratory luncheon at the Burlington, New Jersey facility to honor its Solutions Support Centers in ...
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New Nissan credit card program drives rewards on everyday purchases


"The Nissan credit card program will be a great opportunity for consumers to benefit from the same level of excellence and Customer Service they've come to expect from this respected automotive brand," said Tom Quindlen, executive vice president and ...
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Konica Minolta Takes In-Class Learning to a New Level with the Launch of Dremel 3D Printers and MyStemKits ...


RAMSEY, NJ--(Marketwired - May 04, 2017) - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced the availability of Dremel 3D Printers and MyStemKits curriculum. Dremel 3D printers incorporate 3D printing in a unique way ...
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M-ledaren på återbesök på Ikea


Om Europa är lätt så är USA svårt att jobba i och Ryssland känns snärjigt. Vi har förgäves ... På Ikea customer support, Ikeas kundservicecentrum, fick Anna Kinberg Batra lyssna på ett kundsamtal, som kundtjänstmedarbetaren Susanne Pettersson tog emot.
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Passenger Dragged From Plane Reaches Settlement With United Airlines


The settlement comes on the same day United announced they were making multiple changes to improve their Customer Service. United's Image Takes Online Beating In Memes, Comments: Social media ... The airline provided a laundry list of things it ...
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Temok Announces Windows VPS Hosting USA with 99.9% Uptime & 24/7 Technical Support


The web hosting service provider now brings USA based fully managed virtual private servers that are reliable with the 99.9% uptime guarantee. They have different VPS hosting plans designed for the diverse range of businesses that want to host their...
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American Airlines to decrease legroom for passengers


The move signals a new step in the shrinking of USA airline cabins, and comes even as carriers are promising to improve overall Customer Service. It has 100 on order. American's changes should not come as a surprise. It also had increased seats on its...
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Intel, 9 anni di bug nelle CPU


Il problema di Intel è che la sua soluzione è iper-limitata al punto che in genere nessuno la usa e le altre sono proprietarie legate a ferro specifico onde per cui c'è un bel lavorio dietro per mantenerle in un ambiente eterogeneo, senza toccare il ...
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American Airlines is taking away more legroom in economy, report says


Cramped airline seats are a top complaint of air travelers these days. Now, passengers may soon have even more to complain about on some American Airlines flights. The USA's biggest carrier will reduce legroom by up two inches in the economy cabin of ...
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Anna Kinberg Batra besöker Ikea i Älmhult


Sär träffar hon personal och ledning från båda bolagen IKEA of Sweden och IKEA customer support. Men dagen inleds i Växjö där hon träffar kommunstyrelsens ordförande Anna Tenje och kommunalrådet Oliver Rosengren för att diskutera ungdomars...
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Mercedes-Benz USA Reports April Sales of 26932


Mercedes-Benz USA (MBUSA) today reported April sales volume at 26,932 units, decreasing 7.9% from the 29,236 vehicles sold during the same month last year. On a year-to-date basis, Mercedes-Benz retails totaled 106,073 units, increasing 1.0% from the...
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AP News in Brief at 6:04 pm EDT


Jones, who is black, said he was “called the N-word a handful of times” in quotes reported by USA Today Sports and The Boston Globe. “It's unfortunate that people need to resort to those type of epithets to degrade another human being,” Jones said. Red ...
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